Can I claim if I am injured while using public transport?

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    How No Win No Fee Works

    With no win no fee agreements (also known as a Conditional Fee Arrangements, or CFAs), there are no upfront legal fees, which means anyone who has been involved in an accident that wasn’t their fault can gain access to justice without any financial risk. Your solicitor only gets a fee if your claim is successful. If your claim isn't successful, you won’t pay your solicitor any legal fees.

    If your case is successful, typically you will pay 25% (including VAT) of your compensation to your solicitor, although they will discuss any fees before starting your case. To ensure your claim is risk free, your solicitor may take out an insurance policy on your behalf. If you terminate the agreement, you may have to pay fees for the time already spent on your claim, or due to: lack of cooperation, misleading your solicitor, missing medical or expert examinations, or not attending court hearings.

    There are some instances where you are not required to use the services of a claims management company, and are able to claim yourself, for free, directly via the relevant ombudsman/compensation scheme. These include:

    - Criminal injuries: The Criminal Injury Compensation Authority (England, Wales, and Scotland) or the Criminal Injury Compensation Scheme (Northern Ireland)

    - Minor road accidents: The Official Injury Claim Portal

    - Accidents involving uninsured drivers: The Motor Insurers' Bureau

    Can I claim if I am injured while using public transport?

    If you are travelling on a bus, train, coach or taxi and are in an accident that ends in injury, there will be a good chance that you make a claim for compensation. Public transport operators have a duty of care to ensure that their customers can travel safely without risk of injury. Therefore, if you are injured whilst on public transport due to the negligence of the transport company, you have the right to claim for compensation. However, you first have to establish if the operators of the mode of public transport are liable.

    I was injured in a traffic accident

    Accidents happen, and if you are travelling on a bus that is involved in a traffic accident, it may not be the fault of the driver. Indeed, the driver of another car could have caused the accident. If this is the case then you can still make a claim for damages against the bus operator, who will file a counter claim against the offending driver. This may sound complicated, and it is, which is why you should contact a no win no fee injury solicitor who can handle the claim for you.

    I fell and injured myself

    If another driver was not to blame for your accident, you need to establish if the driver of the bus, coach or taxi in which you were travelling is at fault. Buses are designed for people to travel while standing up. However, when doing so, you are expected to use the handrails. Therefore, if you fall and hurt yourself because you weren’t holding on, you may not be eligible for compensation. On the other hand, if the bus is overloaded or there are no safety systems such as handrails available then the bus company could be liable to pay you damages.

    I was hurt during a braking incident

    Drivers of public transport vehicles, such as buses, are expected to drive with reasonable care to prevent accidents. However, injuries frequently occur due to heavy braking, particularly on buses. If a driver hits the brakes too hard and you fall and injure yourself, you may be eligible to claim for damages. If you have been injured on a bus, train or other form of public transport, you need to speak to a personal injury solicitor as soon as possible, as public transport companies have highly experienced claims handlers whose job it is to counter personal injury claims from passengers.

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